| How the heck do we say your name and what does it mean? Operaio Destra Grande, Inc (Ooh – pear- I-O Daes- tra Grahnn-dae ) was built from an existing company that specialized in the design and construction of contemporary home furnishings and accessories. The founder and his wife had relocated to Central Oregon from Southern California, seeking a quieter more relaxed life style in order to raise a family. The new company was renamed for the founders' son. They never knew whether they were going to have a boy or a girl as all the Sonogram showed was an image of a big right hand – waving, Hi!! Hence the new name of the company, Operaio = Hand, Destra = Right, Grande = Large or ODG for short. How is the work constructed? Our wooden furniture components are hand crafted from oversize lumber. While power tools are used for milling and cutting, every component is finished by craftsmen using sharp hand tools. Decorative turnings are also shaped by hand rather than mass produced on automatic lathes and exhibit precise transitions and subtle variations in shape. Traditional methods of joinery and fastening allow for the natural movement of wood with seasonal changes in temperature and humidity. Surfaces are meticulously hand-sanded at every step in the finishing process. Finishes are applied by hand in multiple layers, after which the final coat is hand rubbed to a soft sheen. Integral to this process is glazing which adds realistic, subtle signs of age when appropriate. Our wooden furniture is made from substantial, solid wood blanks, traditionally joined, using mortice, tenon, foxtails, wedges or draw-bored pegs where appropriate. Payment We build furniture on a customer request basis and require a 50% deposit to initiate your order. Upon receipt of your deposit, we will send you a written confirmation, including your customer #, to ensure your order information is accurate. When your order is nearing completion we will contact you to arrange a delivery time. The balance will be due prior to shipment. We accept money orders, personal checks, most major credit cards and PayPal. When can I have it and how much is delivery? Most orders take between 12 to 16 weeks to build. Delivery takes an additional 1 to 5 weeks depending on your location. Delivery within ten miles is free; outside of ten miles please call for a quote When your order is nearing completion, we will contact you to schedule a date and time for delivery. Inscriptions If you would like a personal inscription on a piece, we can attach an engraved brass plaque for an additional $50. Guarantee All of our furniture, except upholstery and our pine institutional children's furniture, is guaranteed for LIFE or 50 years, whichever is greater. Yes, we did say Life or 50YEARS whichever is greater. Upon delivery, our clients receive a printed copy of Guarantee. At the bottom of this Guarantee is their name and customer number, date of completion, piece ordered as well as the initials of the Artisan craftsman responsible for the piece. The client is entered into a secure database and stored until needed Your ODG furniture is transferable once to your heir(s) designate. Privacy We don’t play nice with others and promise not to share your information or even the fact that we’ve done business with you with anyone, without your express permission. Period. |
